Last Updated: October 22, 2026
Welcome to kmzsa.shop.
These Terms of Service ("Terms") govern your access to and use of our website, products, and services provided by PINK PANTER AS, operating under the domain kmzsa.shop.
By accessing our website or placing an order, you agree to these Terms, subject to your mandatory rights under applicable consumer protection laws.
Please read these Terms carefully before using our website or purchasing our products.
1. Company Information
This online store is operated by:
Legal Company Name: PINK PANTER AS
Company Registration Number: 934 053 982
Registered Address: Dalsveien 70D, 0775 Oslo, Norway
Website: https://kmzsa.shop
Customer Service Email: support@kmzsa.shop
Telephone: +47 45 17 29 87
For questions regarding our products, orders, or these Terms, please contact our customer support team.
2. Scope of Services
kmzsa.shop operates an online retail store offering products to customers in supported European markets.
The availability of products, delivery destinations, and services may vary depending on the customer's location.
We reserve the right to update our product selection, website content, and service offerings, provided that such changes do not unlawfully affect existing customer contracts.
These Terms apply to purchases made through our website.
3. Eligibility and Customer Responsibilities
By placing an order, you confirm that you are legally capable of entering into a purchase contract under the laws applicable to you.
You agree to:
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Provide accurate and complete order information.
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Supply a valid delivery address and contact details.
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Cooperate with reasonable delivery arrangements.
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Use our website only for lawful purposes.
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Refrain from fraudulent transactions or misuse of our services.
We may contact customers to verify order information where reasonably necessary.
4. Product Information
We aim to provide accurate product descriptions, specifications, images, prices, and availability information.
Product images are intended to represent the products offered. Minor differences in appearance may occur due to lighting, display settings, or manufacturing variations.
We will not knowingly substitute materially different products without the customer's agreement.
If a product is unavailable after an order has been placed, we will notify the customer and provide appropriate options in accordance with applicable consumer protection law.
Nothing in these Terms limits statutory rights relating to goods that do not conform to their description or other contractual requirements.
5. Prices and Payment
All product prices are displayed on our website in the currency applicable to the customer's selected market.
The total amount payable will be clearly presented during checkout before the customer confirms the order.
Accepted Payment Method: Cash on Delivery (COD)
Customers pay for their orders upon delivery through the designated delivery or payment collection provider.
We do not require advance online payment for orders placed using Cash on Delivery.
Shipping Cost: Free Shipping
Any applicable taxes, duties, or additional charges must be disclosed to customers as required by law before they are bound by an order.
We will not impose undisclosed mandatory charges.
Prices may change without prior notice, but confirmed orders will not be subject to retroactive price increases unless permitted by applicable law and agreed to by the customer.
6. Order Placement and Confirmation
When placing an order, customers must provide accurate information, including their name, delivery address, telephone number, and any other details necessary to fulfill the order.
After an order is submitted, we may send an order confirmation to the email address provided.
The order confirmation acknowledges receipt of the order and does not necessarily mean that the order has been accepted.
A purchase contract is formed when we accept the order, as communicated through an order acceptance or dispatch confirmation, subject to applicable law.
If an order cannot be fulfilled, we will notify the customer as soon as reasonably possible.
We reserve the right to refuse orders for legitimate reasons, including suspected fraud, unavailable inventory, or delivery restrictions, provided that such refusal complies with applicable law.
7. Shipping and Delivery
We offer free shipping for orders placed through kmzsa.shop to supported delivery destinations.
Shipping Method: Standard Shipping
Shipping Fee: Free
Payment Method: Cash on Delivery
Available delivery destinations and estimated delivery times will be communicated through our Shipping Policy or checkout information.
Delivery estimates may vary depending on the destination, carrier operations, customs procedures, and other circumstances.
We will make reasonable efforts to deliver orders within the communicated timeframe.
Where a specific delivery period has not been agreed, delivery will take place without undue delay and within the period required by applicable consumer protection law, unless otherwise agreed.
If delivery is delayed, customers may contact us at:
Any statutory rights relating to late or failed delivery remain unaffected.
8. Cash on Delivery Responsibilities
For Cash on Delivery orders, customers are required to pay the applicable order amount when the goods are delivered.
The payable amount will be shown during checkout.
Customers should ensure that someone is available to receive the package and complete payment where required.
If a customer wishes to cancel an order before dispatch, they should contact us as soon as possible.
If an order has already been dispatched, the customer may still exercise any applicable statutory cancellation or withdrawal rights.
We will not impose unlawful penalties for refused deliveries or canceled orders.
9. Right of Withdrawal and Returns
Eligible consumers have a statutory right to withdraw from qualifying distance purchases within 14 calendar days of receiving the goods, without providing a reason, subject to applicable legal exceptions.
To exercise this right, customers must notify us of their decision to withdraw within the applicable withdrawal period.
Email: support@kmzsa.shop
Following a valid withdrawal notification, customers must return the goods within the period required by applicable law, generally within 14 calendar days.
Certain products may be excluded from the right of withdrawal where permitted by law, including clearly personalized goods and certain sealed hygiene products once unsealed.
Return shipping arrangements and refund procedures are described in our Return & Refund Policy and must comply with applicable consumer protection laws.
For additional information, please refer to the Return & Refund Policy available on our website.
Nothing in these Terms limits your mandatory statutory withdrawal rights.
10. Refunds
Refunds will be processed in accordance with our Return & Refund Policy and applicable consumer protection law.
For qualifying statutory withdrawals, reimbursement will be made without undue delay and within the legally required timeframe.
Because our store accepts Cash on Delivery, eligible refunds will be arranged through an appropriate reimbursement method in accordance with applicable law.
Where required, our customer support team will provide instructions for securely supplying the information necessary to process a refund.
Customers will not be charged unlawful refund processing fees.
11. Damaged, Defective, or Incorrect Products
If a product arrives damaged, defective, incomplete, or does not match its description, customers should contact us.
Email: support@kmzsa.shop
Please provide your order number, a description of the issue, and supporting photographs where available.
Depending on the circumstances and applicable law, customers may be entitled to:
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Repair
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Replacement
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Price reduction
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Refund or contract termination
We will provide statutory remedies in accordance with applicable consumer protection requirements.
This section does not limit any mandatory legal guarantee or other statutory consumer rights.
12. Customer Support
Customers may contact our support team regarding:
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Product information
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Order confirmation
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Shipping and delivery
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Cash on Delivery payments
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Returns and refunds
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Damaged or defective products
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Complaints and other inquiries
Customer Service Email: support@kmzsa.shop
Telephone: +47 45 17 29 87
We aim to handle customer inquiries fairly and within a reasonable timeframe.
13. Intellectual Property
All website content, including text, graphics, logos, design elements, and other materials, is protected by applicable intellectual property laws where relevant rights exist.
Content owned by PINK PANTER AS or used under authorization may not be reproduced, distributed, or commercially exploited without the permission of the relevant rights holder, except where permitted by law.
Third-party trademarks and product names remain the property of their respective owners.
14. Prohibited Uses
Customers may not use our website to:
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Engage in fraudulent or unlawful activities.
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Transmit malicious software or harmful code.
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Attempt unauthorized access to our systems.
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Interfere with website functionality or security.
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Misrepresent identity or payment information.
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Infringe the intellectual property rights of others.
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Violate applicable laws or regulations.
We may restrict access to our services where reasonably necessary to prevent misuse, subject to applicable law.
15. Privacy and Personal Data
We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the GDPR as applicable in Norway through the European Economic Area.
Personal information may be processed for purposes including:
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Order fulfillment
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Delivery arrangements
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Cash on Delivery administration
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Customer support
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Legal compliance
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Website security
For more information about how we handle personal information and your privacy rights, please review our Privacy Policy available on kmzsa.shop.
16. Third-Party Services
Our website is operated using Shopify's e-commerce infrastructure and may integrate services provided by third parties.
These services may include shipping providers, customer support tools, and other operational service providers.
We are responsible for fulfilling our contractual and statutory obligations to customers, regardless of our use of third-party service providers.
External websites or services may have separate terms and privacy policies.
17. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable consumer protection legislation.
We remain responsible for our obligations concerning product conformity, delivery, refunds, and other mandatory consumer rights.
To the extent permitted by law, we are not responsible for losses resulting solely from circumstances outside our reasonable control, provided that this does not affect mandatory statutory rights or remedies.
No provision of these Terms removes rights granted to consumers under applicable law.
18. Force Majeure
We will not be responsible for delays caused by extraordinary events beyond our reasonable control to the extent permitted by applicable law.
Such events may include natural disasters, major transportation disruptions, government restrictions, or other exceptional circumstances.
If an event affects the fulfillment of an order, we will inform affected customers where reasonably possible and explain the available options.
Mandatory rights relating to delayed delivery, cancellation, and refunds remain unaffected.
19. Governing Law and Consumer Rights
These Terms are governed by the laws of Norway, subject to applicable mandatory consumer protection provisions.
If you are a consumer residing in another European country, this choice of law does not deprive you of the protection provided by mandatory provisions of the law of your country of habitual residence where such protection applies under relevant conflict-of-law rules.
Nothing in these Terms restricts any right to bring proceedings before a competent court under applicable jurisdiction rules.
20. Complaints and Dispute Resolution
If you have a complaint regarding an order or our services, please contact us first.
Email: support@kmzsa.shop
Telephone: +47 45 17 29 87
We will review complaints and seek to resolve disputes fairly.
Consumers may also have access to competent consumer protection authorities, alternative dispute resolution bodies, or courts under applicable national and European rules.
Nothing in these Terms prevents customers from exercising their statutory rights.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business operations.
The latest version will be published on this page with an updated revision date.
Changes will not retroactively alter existing customer contracts unless permitted by applicable law.
Where required, we will provide appropriate notice of material changes.
22. Contact Information
For questions regarding these Terms of Service, please contact:
Company Name: PINK PANTER AS
Company Registration Number: 934 053 982
Registered Address: Dalsveien 70D, 0775 Oslo, Norway
Website: https://kmzsa.shop
Email: support@kmzsa.shop
Telephone: +47 45 17 29 87
Thank you for shopping at kmzsa.shop.